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Dispatcher/Logistics Coordinator

Location
Albany, New York
Job Type
Permanent
Posted
1 May 2022

The Dispatcher Coordinator will dispatch specimen collection pickups covering on a weekly basis 13,500 on-calls, 1,200 stats for 2,500 route in the Northeast.  

What to Expect
  • Utilize route management software to schedule, coordinate and dispatch specimen pickups Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)

  • Responsible for specific service area to ensure best possible solutions for client Achieve location productivity and expense targets while meeting customer expectations

  • Ensure a balance between customer response time, accuracy and cost/productivity targets

  • Follow standard procedures for field requests for service and dispatching calls Problem solve and provide potential resolutions for any specimen related issue Utilize multiple databases to process requests and inquiries

  • Performs a variety of administrative/clerical duties as needed

Schedule

Tuesday- Saturday (12:00 pm - 8:30  pm) 

Education/Qualifications
  • High school diploma or equivalent

  • Prior experience in logistics, customer service or operations

  • Experience working in a medical courier environment is preferred

  • Familiarity with route management software is a plus

  • Basic computer and typing skills

  • Proficient in Microsoft Office Strong communication skills; both written and verbal Excellent organizational and time management skills

  • Strong attention to detail with the ability to multitask

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Details

  • Job Reference: 579133822-2
  • Date Posted: 1 May 2022
  • Recruiter: LabCorp
  • Location: Albany, New York
  • Salary: On Application
  • Sector: Transport & Logistics
  • Job Type: Permanent
  • Work Hours: Full Time