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GSD Part-Time (20-hours) Global Support Tech Generalist, French/English

Location
Salt Lake City, Utah
Job Type
Permanent
Posted
31 May 2021
Posting Info

Posting Dates: 06/15/2021 - No Closing Date

Job Family: Customer Services

Department: Global Services Department

Purposes

Let your motivation for hastening the Lord's work and a desire to support local priesthood leadership and members come together in this unique opportunity as a Global Support Tech Generalist in Local Unit Support. Our inbound call center environment is a wonderful place to be where you share the same values as your co-workers. Each day you will have the opportunity to serve local units, leaders, and members. Be part of a work environment that has true purpose and allows you to directly apply your talents to help build the most important organization on earth.

This is a part-time French speaking position that requires 20 hours per week during a shift scheduled Monday through Friday from 10:00 a.m. until 2:00 p.m.

Responsibilities

* Must resolve questions and issues quickly and in harmony with Church policy.
* Customer service is of utmost importance and candidates are expected to provide prompt, accurate, and efficient responses in a manner that demonstrates the highest level of professionalism, courtesy.
* Provide quality customer service by answering calls and emails from priesthood leaders and members in Europe and North America regarding distribution, membership, finance, policy and technical questions.

Qualifications

* 0-2 years Customer Service or Call Center related experience preferred.
* Ability to troubleshoot computer hardware and software.
* Ability to learn and understand a wide variety of computer software products.
* Excellent customer service and interpersonal skills.
* Ability to communicate clearly and professionally, both verbally and in writing.
* Associates degree in business, communications, finance, accounting, computers preferred or working toward a bachelor's degree equivalent preferred.
* High School Diploma or equivalent required.
* Ability to keep confidences and work with sensitive information.
* Must type between 30-50 WPM.
* Ability to fluently speak, read, write French
* Required to be fluent in English.

Worthiness Qualification

Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.

Posting Notice/More Info.

Please Note: All positions are subject to close without notice.

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Details

  • Job Reference: 295832095-2
  • Date Posted: 31 May 2021
  • Recruiter: The Church of Jesus Christ Latter-Day Saints
  • Location: Salt Lake City, Utah
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent